CAN FELIU SL has committed to making its website accessible, in accordance with Royal Decree 1112/2018, of September 7 , on the accessibility of websites and applications for mobile devices.

This accessibility statement applies to this website.

Compliance status

This website is partially compliant with Royal Decree 1112/2018, reaching level AA as provided by the regulations, due to the exceptions and/or lack of compliance of the aspects indicated below.

Content not accessible

The content below is not accessible for the following reason:

Non-compliance with Royal Decree 1112/2018

• On some pages, some of the non-textual content presented to the user does not have a textual alternative that serves the same purpose [Conformance Criterion 1.1.1]
• On certain pages there is no audio description for the recorded video content that would allow a blind person to understand its content [Conformance Criterion 1.2.3]
• On some pages, the information, structure, and relationships are not determined by software or have no alternative in text format. [Conformance Criterion 1.3.1]
• In some forms, the purpose of the data entry fields is not identified. [Conformance Criterion 1.3.5]
• On some pages, the contrast between certain elements and the background is insufficient for people with low vision to read the content. [Conformance Criteria 1.4.1, 1.4.3 and 1.4.11]
• Some interaction elements may be inaccessible via keyboard. [Conformance Criterion 2.1.1]
• Some pages contain components with automatic movement that lack a pause function. [Conformance Criterion 2.2.2]
• Users can interact using the keyboard and navigate sequentially through the content, but the information may not be in the correct order. [Conformance Criterion 2.4.3]
• When browsing some pages, the keyboard focus indicator is insufficient. [Conformance Criterion 2.4.7]
• On some pages, there may be forms that do not allow users to review the data before it is submitted [Conformance Criterion 3.3.4]
• The portals may contain content in other languages ​​where the language change is not correctly labeled. [Conformance Criterion 3.1.2]

Disproportionate burden

• Not applicable

The following content does not fall within the scope of the applicable legislation

• There may be embedded maps and videos from third-party services that do not fully meet all accessibility requirements and are not under our control.
• There may be office documents in PDF or other formats published before September 20, 2018, that do not fully comply with all accessibility requirements. While every effort has been made to ensure that most of them do, we are currently working to improve the website to meet current standards.

Preparation of this accessibility statement

This statement was prepared on 28/02/2024, in accordance with WCAG 2.0 Level AA.

The preparation has been carried out through a manual self-assessment of the requirements of the   UNE-EN 301-549:2019 standard .

Last review of the declaration: 28/02/2024

Notes and contact information

You can submit communications regarding accessibility requirements (article 10.2.a) of RD 1112/2018) such as:

• Report any potential violations by this website
• To communicate other difficulties in accessing the content
• Please submit any other questions or suggestions for improvement related to the accessibility of the website.

Through the contact form or by calling the phone number shown on this website.

You can present

• A complaint regarding compliance with the requirements of Royal Decree 1112/2018 or
• An accessible Information Request relating to content that is excluded from the scope of application of RD 1112/2018 as established by article 3, section 4 or content that is exempt from compliance with accessibility requirements because it imposes a disproportionate burden.

In the Request for Accessible Information, the facts, reasons and request that allow verification that it is a reasonable and legitimate request must be specified clearly.

Application procedure

If a request for accessible information or a complaint has been rejected, if the decision is not accepted, or if the response does not meet the requirements set out in Article 12.5, the interested party may file a claim. A claim may also be filed if twenty working days have passed without a response being received.

The claim can be submitted through the Generic Instance of the Electronic Headquarters of the corresponding Ministry, as well as in the other options included in Law 39/2015, of October 1, on the Common Administrative Procedure of Public Administrations.